Reference

How 24winbd Handles Your Personal Data

This privacy policy covers what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use the platform — and exactly how we protect it.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimePolicy applies to all registered accounts

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DATA SECURITY PRACTICE

How We Protect and Manage Your Data

We use SSL encryption across all account and payment pages so that data moving between your phone and our platform cannot be intercepted. Payment transactions through bKash, Nagad and Rocket pass through encrypted channels, and we do not hold raw wallet credentials on our servers. Your account password is hashed, not stored in plain text, and we require re-verification when unusual login behaviour is detected from a new device or location.

SSL Encryption

Every account page and payment screen runs over SSL. Data you enter — including your phone number and wallet reference — is encrypted in transit and cannot be read by a third party.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform performs on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention

We hold your account and transaction data for as long as your account remains active. If your account is closed, data is retained only as long as required under applicable law, then deleted.

Third-Party Sharing

We do not sell your personal data. We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete transactions, and with fraud-prevention services to protect your account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to correct something on your account, or need to request deletion of your personal information, our support team handles all privacy-related requests directly. You do not need a lawyer or a formal letter — a message through any of the channels below is enough to start the process.

Data We Collect and Why We Need It

24winbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We record this to verify your identity, process your deposits and withdrawals, and keep your account secure.

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When you make a transaction, the mobile wallet number you send from is logged against your account record. We do not store your bKash, Nagad or Rocket PIN or full wallet credentials — only the transaction reference and the sender number are retained. We also collect
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device information such as browser type, operating system and approximate location when you log in. This helps us detect unusual access attempts and protect your account from unauthorised activity. Usage data — which pages you visit, how long sessions last, and what you click — is
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collected in aggregate to improve how the platform works on mobile. We keep this data only for as long as your account is active, or as long as required by applicable law. You can ask us to review, correct or delete your personal data at any
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time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data at 24winbd

These are the questions we get asked most often about how your data is handled. If your question is not covered here, the support team can answer it directly through live chat or email.

We collect your name, phone number, email address and the mobile wallet number you use for deposits — bKash, Nagad or Rocket. Device and session data is also collected for account security purposes.

No. We never store wallet PINs or full wallet credentials. Only the transaction reference and the sender number are recorded against your account to verify payment activity.

Yes. Send a request through live chat or our support email with your registered phone number or account email. We will locate your record and provide a summary of the data we hold.

Submit a deletion request via live chat or email. We will verify your identity, close your account if it is still active, and delete your data as required, subject to any legal retention obligations.

We share only what is strictly necessary — transaction data with bKash, Nagad or Rocket to process payments, and minimal details with fraud-prevention services. We do not sell your data to advertisers or third-party marketers.

Access to 24winbd depends on your local law and eligible regions. If you are permitted to use the platform in your jurisdiction, this privacy policy applies in full to your account and all associated data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Burst InfoKing Cricket Live

How 24winbd Handles Your Personal Data

How We Protect and Manage Your Data

SSL Encryption

Cookie Policy

Data Retention

Third-Party Sharing

How to Reach Us About Your Privacy

Common Questions About Your Data at 24winbd

01 What personal data does 24winbd collect when I open an account?

02 Does 24winbd store my bKash, Nagad or Rocket PIN?

03 Can I request a copy of the data you hold about me?

04 How do I ask 24winbd to delete my personal data?

05 Does 24winbd share my data with other companies?

06 Who can use 24winbd, and does the privacy policy cover me?

Privacy Policy

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